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Alexandria Volkswagen

I had the pleasure to work with Zahra and Jasmin when I bought my first car. They are really helpful and they tend to do their best to get you the best deal out there.

My brother recently purchased a brand-new 2024 Tiguan SE from Alexandria Volkswagen, and we were thoroughly impressed by the exceptional service and attention we received. We initially scheduled an appointment with Atig Popal, who was our Sales Associate. When I first met Mr. Atiqe at the dealership, I honestly thought he was the General Manager. His professionalism, demeanor, and confident presence were truly remarkable. It came as a surprise when he introduced himself as a salesperson. Atig Popal went above and beyond in explaining Volkswagen’s incredible deals. His deep knowledge, customer-focused approach, and ability to make the entire process smooth and enjoyable left a lasting impression on us. I strongly believe that Mr. Atiqe’s outstanding character and dedication make him an ideal candidate for a managerial position. I sincerely hope that during my next visit to this dealership, I’ll see him in the role of General Manager. He is undoubtedly a tremendous asset to the Volkswagen team!

My wife and I just bought a new 2024 Tiguan SE from Alexandria VW, and we were very impressed with the attention and service we received. We initially made an appointment with Atig Popal, who was our Sales Associate, for Friday but we had to bump it up to Thursday, which Atig said "no problem, come on in". (We found out later that Thursday was Atig's day off, which he gave up to accommodate our schedule) Atig made our car buying experience a real pleasure. He showed us a number of vehicles and features we were interested in. He has a very easy-going way about him, that made us very comfortable, asking questions and discussing details with him. We also shared some laughs and stories along the way. which made more relaxed. He was genuinely helpful and caring that we got what we wanted. We met a number of other staff members that all were helpful and treated us like family. Such a good team there. We were able to shop, buy and drive away all in the same afternoon. (It seemed so easy.) Thank you Atig Popal and Alexandria VW, for such a positive experience!

My husband and I recently purchased our vehicles from Alexandria Volkswagen, and the experience was absolutely fantastic from start to finish. The team went above and beyond to answer all of our questions and made sure we felt comfortable every step of the way. Daniel, our sales consultant, was especially amazing—professional, knowledgeable, and incredibly efficient. Thanks to him, we were in and out in no time, fully prepared and excited about our new cars. If you’re looking for a hassle-free, top-notch car-buying experience, we highly recommend Alexandria Volkswagen!

I highly recommend this dealer I completely impressed with their Wonderful and professionalism service cheers 🍻

Maria from Alexandria Volkswagen, Sayed Their finance manager, and Aziz, Management personnel were very nice. When time stretched on we were all able to find reasons to laugh as they kept the atmosphere approachable. They all went above and beyond to keep me in the budget I was not willing to compromise. And I drove off in a brand new beautiful automobile. Thank you all for a great experience.

Always helpful and super easy to do business with. Can walk in and out with a new car same day no problem! Zahra was great and made sure we ended up in the right car.

Kudos to Rob Rocheford! Knowledgeable, helpful and just downright smart! He knew every feature of the car and was patient in explaining it and walked me through it without being condescending or pushy. He had just the right touch and followed up with helpful emails. I was very impressed that he took the time and effort to prepare and send me a comprehensive comparison of the three cars I had narrowed down. Outstanding!

Zara Ezzaitouni was the most patient, attentive, and caring sales associate I’ve come across in a long time. Her response time was immediate phone and text. I know my husband and I weren’t the easiest to work with but she maintained patience and professionalism through out the entire process. As a result my daughter is happy and I’ll be back to buy a new car for myself. #teamzara Also the finance manager Brian was the best super knowledgeable he made the financing process so easy and was able to work a miracle.

Zahra Ezzaitouni Was my sales associate. She very responsive to all of my texts, emails, questions. We were able to do the majority of the paperwork online, so my time at the dealership was limited. The car was clean and well maintained. I live 4 hours away , Zarah picked me up at the Amtrak station and took me back to the dealership to get the car. She really put in 100% effort and really accommodated me. The finance process was smooth and Joe was helpful. It really was a pleasant experience.

I recently had the chance to check out the 2024 Volkswagen Tiguan, but what really stood out to me wasn’t just the car—it was the dealership experience. After a less-than-stellar encounter at another dealership, I was prepared for the worst, but the team here, especially the salesman, Rob Rocheford, really turned things around. From the moment I walked in, he was incredibly friendly and attentive. Juggling three kids with no phones is tough enough, but he made the process feel easy. He didn’t rush me, listened to my needs, and was patient as I went over the options. The finance manager, Jasmin Mason, was also great to work with—quick and efficient without any of the usual stress. It's rare to find that kind of service where you actually feel like someone cares about your situation and isn't just trying to push a sale. As for the Tiguan itself, it’s really a beautiful car—very drivable and comfortable. All the little bugs in the navigation system that annoyed me in the 2020 and 2021 models are gone. The updates in this version make a big difference, and it’s a smoother experience overall. But honestly, what sealed the deal for me wasn’t just the car—it was the excellent experience at the dealership.

My husband and I bought a used vehicle Land Rover from Alexandria Volkswagen. The experience was very customer driven. The sales associate that we worked with was Zahara and she made sure to keep the car on hold for us till we were able to get to the dealership when we arrived. It was a very smooth process from test drive to purchase, I look forward to purchasing another car from this dealership again .

I talked to Sammy on the phone and arranged a test drive. She was helpful in completing the steps even helped look for car insurance. It was a pleasant experience

Carlton Cotton sold us a preowned Tiguan and was extremely helpful and upfront. We felt secure in our purchase and financial commitment.

I recently purchased a vehicle from VW Alexandria and had the pleasure of working with Carlton Cotton as my salesman. From start to finish, Carlton provided exceptional customer service. He was incredibly professional, polite, and well-informed. I appreciated how culturally competent he was and how engaging our conversations were throughout the process. Carlton didn’t hesitate to answer any questions I had, and if he didn’t know the answer, he quickly found out for me. His attention to detail and commitment to ensuring a positive experience made this purchase smooth and enjoyable. I highly recommend Carlton and VW Alexandria for anyone in the market for a new vehicle!

I am not fond of going to car dealerships but this one was different. Sammy took great care of me and everything went so smooth. I was in and out so quickly. I will definitely buy my next car from here and hopefully Sammy will still be around.

I was helped by Zahra to lease a new Jetta. She was very helpful and friendly. She helped me get the information I needed to decide. The process went smoothly and I left the dealership with my new car that same afternoon. I've been a customer for 12 years, and have always had a very positive experience at Alexandria Volkswagen

I purchased a Taos from Zahra, and could not be more happy with my purchasing experience. The entire process was very smooth, and the entire staff very accommodating. Great transparency and extremely helpful throughout the entire process. She confirmed a time for the test drive, and had the cars I was interested in ready to try out. I appreciate your great work. Will most definitely purchase from here again!

Zahra was my sales rep for our recent car purchase, Fantastic Car buying experience. Honest, Direct and well informed!!!

I got a new Tiguan 2024 today and Zahra from Alexandria VW helped me. She was very professional, friendly and helped me find the car with all the features I was looking for. She was very kind and patient through the whole process. Zahra also did not let me leave until she helped me pair my I phone to the car to have the VW app working. She made sure I left the dealer with everything set up. Thank you very much Zahra, I appreciate your care today.

Rob Rocheford was great to work with. I recently purchased a Volkswagon ID.4 at this dealership. My salesman, Rob Rocheford, provided an exceptional car-buying experience. He was very knowledgeable of the vehicle, and he guided me through every step with patience and professionalism. Rob ensured that all my questions were answered and made sure I felt confident in my decision. I highly recommend Rob for anyone looking to buy a Volkswagen; his dedication to customer satisfaction is outstanding.

Just bought a VW taos, Great service. Maria Salimi and jasmin. Great to work with.

I have leased many vehicles from this dealer and they not only have the best pricing, but also the best selection and service. If you want the best Deals, Go see Aziz & Maria. Thanks guys, I will be back!!!

Rob is a massive help and I'm very happy that he picked up when I called. His expertise and knowledge of the GTI I wanted was incredibly helpful, it honestly allowed me to relax. His no-nonsense, straightforward mentality really made our conversations feel like he was there to make sure I was going to get the best deal out of my trade-in value and the new GTI I wanted. I will absolutely be visiting this dealership for anything in the future. I appreciate everyone who works here!

Atiq was incredibly helpful and truly went above and beyond. He followed up after our test drive and secured the best deal for us. I'm extremely pleased with his dedication. He even stayed late to help us connect our phone to the car and patiently explained how everything works. I gave him a double 5-star review!