Your Full-Service Volkswagen Dealership in Alexandria

Great customer service with

Thank you Carlton Cotton

Maria is fantastic!!! Got me into my new car really fast! Very patient!!! Priced out 3 different cars for me & was so friendly & nice! Got to drive my new car home in less than 2 hours! Service Department is great too!

My experience at the Volkswagen dealer was phenomenal. Thanks to Carlton Cotton. He is very well manner, respectful, and concerned about my feelings. Which I appreciate him. He explained everything to me sat down with me. Show me the vehicle for sale. Let me test drive it as well. I most definitely will recommend him to a family or friend. He’s a phenomenal salesman.

Excellent service Carlton Cotton was Excellent service i would refer anyone to him five 🌟 🌟 🌟 🌟 🌟

They could not tell me what the battery maker was for this vehicle.

We worked with Zahra on a certified ID.4 and couldn't have asked for a better experience. She was warm, patient, and incredibly flexible in working around our schedule, which made a big difference for us. The whole process was smooth and straightforward — no endless waiting around the dealership, no pressure, just clear communication and genuine helpfulness every step of the way. Zahra made what can usually be a stressful process feel easy and even enjoyable. Highly recommend asking for her if you're shopping at Alexandria VW.

Maria was absolutely amazing from start to finish! She was friendly, professional, and very informative about the certified ID.4. She took the time to explain everything, answered all my questions, and even offered me water to make sure my family were comfortable. Her customer service was outstanding, and she made the whole car-buying experience easy and enjoyable. I truly appreciate her kindness and professionalism. Highly recommend her—she was fantastic!

Maria was excellent. We came in with a short list of cars we wanted to see. She pulled them up in the system, had the one brought over, made it super easy for us to look at the options and pick out the car for us.

Great customer service and huge catalog of used cars!

Carlton was very knowledgeable about the cars I was test driving and very patient with any questions. His no-pressure sales approach was a breath of fresh air!

I had a great experience with Alexandria VW. Straight forward, efficient process - no aggressive salesmanship either. My salesperson, Jamall Blake, was super helpful, talked to me not only about the buying part, but also added personal experience with the vehicle to help me make an informed purchase. He even sat with me after the sale to orient me to some of the more complex systems and sent me tutorials I could look through later. I really appreciated that as this was a more complex car than I've had in the past. Highly recommend!

Carlton was amazing to work with. Very personable and knowledgeable.

Jeff Kolbeins was the associate who helped us with our new car purchase, and working with him was a delight. He made us feel comfortable and relaxed throughout the entire process, with none of the pressure you sometimes associate with buying a car. Any concerns or questions we had were addressed quickly and to our complete satisfaction. Jeff was friendly, attentive, and genuinely easy to work with. He made what can sometimes be a stressful experience a very pleasant one. We would definitely recommend Jeff to anyone looking for a great car-buying experience!

Everything was upfront and clear. No surprises. Inquired online and quickly received a response and a call. Went to the dealership the same day and purchased the car. A very good experience.