Customer Testimonials
Maria was helpful with my car purchase despite some mishaps on my part. She was able to thoroughly help me
Great people to work with and work fast. Thank you for your help and customer service
It took a little time but happy with my purchase. Thanks guys and happy holidays
This dealer was very helpful in helping us locate the Audi E Tron, with the specs that we were looking for. They seem to have the best inventory in the DMV at very reasonable and fair prices.
First time car buyer and Rob made it a very smooth and easy process! He was kind, patient, and supportive. Thanks Rob!
Great service, helpful, friendly I greatly appreciate your help with my new vehicle. This my secon purchase here
It was a long process with some hiccups but overall a positive experience. I liked Jamal’s straightforward approach and he was appeared to be quite honest. The finance part was a bit painful but it is what it is.
Fast kind courteous. Great team. Thank you Sorrell for the excellent service. We will be back for the GT!
Great and quick service from Sorrell. He was very communicative and helpful. I will be back for my next vehicle.
Experience was good and professional . Made the car buying an easy process and quick as possible
Very friendly! I would recommend to anyone whose looking for a new vehicle. They are very knowledgeable.
Sorrell has been very helpful in purchasing the vehicle and ensured to deliver what was promised. Nice work and thank you very much to get my dream car!
Overall a great purchase. They have the best price for the car. Daniel is very courteous throughout the transaction.
I walked into the dealership and LaVarr was right there and started helping me. There was a lot I did not know about electric cars and he answered every question and more. This is our 4th Volkswagen from Alexandria VA. I’m very happy with my new car!
Mr. Sorrell Carter is great at what he does. When we arrived, he made us feel at home. He did not pressure us into doing anything we didn't want to do. He was patient and gave us time and space to make an informed decision. As a result, we bought the car we wanted at a price in our range. Thank you, Sorrell and staff, for making this process an enjoyable one.
I great help & great experience & great purchasing here with LaVarr Carter would buy from here again
Robert took care of me in sales and made the entire process easy. Everyone was accommodating!!
Maria was my salesperson and I think she did an amazing job! I was very pleased with the entire car viewing/test driving experience. She had the car ready and waiting for me and was just a pleasant salesperson!
The staff are friendly and helpful LaVarr Carter is very good and patient and also listens
Atiq was the absolute BEST! He was very friendly and great to work with! He made our car buying transaction very smooth. We would absolutely come back to buy with him again in the future! Please ask for him if you would like a great car buying experience! Thank you Atiq!!!
Atiq was amazing very pleasant to work with. No extra, I didn't feel pressured. A great experience
Fast and convenient service. Nice and friendly staff. Knowledgeable about products, services, and the vehicles.
Atiq was absolutely amazing very professional and understanding! Great overall experience not only from him but from everyone at the dealership! Would recommend this to a friend or family member for sure! Make sure the next time you visit the dealership you specially ask for Atiq!!
Although it was rainy and gloomy day LaVarr was still a true pleasure and a great help.
Fair, honest and not aggressive. Quickly completed transaction of trade-in and purchase of CPO vehicle.
Amazing experience Lavarr was very knowledgeable, helpful and resourceful. I am very happy with my lease and wouldn’t change a thing
I recently bought a car from this dealership, and I'd like to mention how professional, friendly and helpful Atiqullah (salesperson), Aziz (sales manager) and Chris (sales manager) were during the process. We agreed on a more than fair price for the vehicle, and the process was painless. Thank you all for helping me purchase my car.
We had the most seamless experience with LaVarr at Alexandria Volkswagen. He was thorough, kind, and patient through the entire process. It’s always nice to have direct conversation when car shopping. 10/10 would recommend LaVarr.
Amazing Customer Service! Very knowledgeable and attentive! I will be going back. And very easy and accessible to get to.
What an awesome service and wonderful experience from Atiq and finance excellent service with professionalism.
Had a pleasure of working with Atiq on the purchase of my new Audi E-Tron. Atiq was amazingly patient with us as we kept coming back over the course of two weeks while looking for a perfect car we were looking for. Atiq showed amazing professionalism and knowledge and never pressured us into doing anything we didn’t want to do. I am wholehearedtly recommending this dealership and especially Atiq if you are looking to purchase a car
Mr. Lavarr Carter is very patience, helpful and informative. We appreciate his assistance. Thank you!
Lavarr and the team are very helpful and they helped me to close the deal.. thank you!
Excellent service, Sam took great care of me and went above and beyond my expectations. It was a simple purchasing process and just all around great help
Mr. Carter and the whole team are amazing, professional and fast. I bought from here multiple times and I’m definitely going back. Quality used cars.
Great customer service and always willing to listen to the customer. They want to help you.
I had a great experience buying my first electric vehicle from Alexandria Volkswagen. Atiq and Jasmin both were very transparent, made me feel comfortable, answered all my questions, and are just genuine, kind people. Looking forward to continuing to work with Alexandria VW for all my servicing needs.
It is very fair. Atiq in sales was very helpful. I got my car from him. I traded in my old one and he helped me see the benefits. I actually had my friend by his first car from Atiq, and my friend is very happy with the service he got.
We met here kind and professional people who were very helpful for finding and acquiring the appropriate vehicle. Friendly contact with our seller Atiq who was particularly kind and available for us.
Atiq made our experience so easy and seamless. We were in a bit of a hurry both times we came to the dealership; he was very respectful of our time and extremely efficient. We purchased a car that was not yet delivered, and it arrived earlier than expected. Great experience and love the car!
Atiq was amazing and was super helpful in helping me find my dream car! His level of care, knowledge, and detail is top-notch, and I loved the customer service experience of the entire team. Best dealership to visit for any of your car purchases or service needs!
This is my second purchase from Alexandria Volkswagen and both experience have been great. I appreciate the customer service of Sorrell Carter as well as the after purchase follow ups and assistance.
This is my 3rd time purchasing a vehicle from this Volkswagen location and my 2nd time working with Sorrell. My exchange with Sorrell is always smooth. He’s always very knowledgeable, patient and easygoing. He needs a raise!
Good attitude, fast service, clean , they let you drive test with out chaperon . Excellent agency. Thanks
Excellent service. Mr. Daniel gave me the details in full about the car , its previous owner , it's condtition , what warranties it was still under , and he gave me the carfax info before I even asked !! I greatly appreciate him AND Mrs. Ene for making this car purchase as smooth as possible. I even learned a thing or two! Thanks again Daniel !
I love my new whip. I would like to thank Sorrell and the Staff. Great Help
Awesome service. Explained car features thoroughly. Would definitely recommend friends to visit location and purchase new car. Salesman was great.
Great customer service. I greatly appreciate you Sorrell and Lavarr. I like my Atlas . I recommend Sorrell or Lavarr
My experience with Sorrell Carter was excellent Reliable trustworthy great customer service . I love my vehicle ( thank you )
Friendly transaction , knowledgeable , very detailed on his explanation of all the documentation he had us signed.
I e always had a positive experience at Alx VW and they will continue to get my business.
Had a great experience with Sorrell. Thanks for the excellent treatment. It made buying a car a painless process.
Please make sure you come to this dealership!!!! They are so amazing!!! They are so fast and efficient. Sorell is amazing!!!
Shout Out to Rob Rocheford When I arrived at the dealership I received a warm welcome from Rob. At no point during my visit did I feel pressured to buy a car. When I decided on a vehicle he made sure it was a smooth process and that I was comfortable with my decision. I would highly recommend this dealer and if you go, ask for Rob!
I bought a silver 2023 Atlas SEL from Rob Rocheford. He made buying this vehicle very easy and enjoyable. He was friendly and knew what he was talking about. I will be recommending Rob and this dealership to people I know.
My experience at Alexandria Volkswagen was great. I would recommend anyone I know looking to purchase a car to come to them.
Sorrel Carter was very professional from the start. I had been researching online for a few months, trying to make a decision between the Lexus RX, Audi Q5 and any mid-size SUV for that matter. This particular day I did an online inquiry for an Audi Q5 and planned to visit the Alexandria Volkswagen dealership after work. By 3:55 PM I received a call from Mr. Carter, we chatted for about 5 mins and he informed me that I could stop by to view the vehicle. I probably arrived no later than 4:30 PM and walked out by 7 PM with my new vehicle. ...
Love the customer service!!
I cannot recommend Alexandria VW enough, and you’ve got to work with Jamall! It’s been almost 10 years since I went through the process of getting a new car, and working with Jamall was hassle-free, totally transparent, even took two hours less than the last time I was negotiating a deal at a dealership! Jamall is very knowledgeable about each of VW’s vehicles and not only left me assured that I picked the right one, but worked with me and for me to make sure I got it for terms I was comfortable with and that were fair ...
Rob and Maria were absolutely amazing this past weekend getting us efficiently into a Volkswagen Atlas. They worked as a seamless team and didn't bat an eye when I turned up with two young kids and a husband who was multitasking with work. They directed us to the snacks and playroom for the kids, found phone chargers for us, got our trade in appraised and moved out of there in no time, and an even better interest rate than we expected. We're utterly thrilled with our purchase and the experience. Thank you both!!!
Very helpful he helped me get a Jetta gli very professional and he’s the man
Let me start by thanking Rob! His customer service is wonderful. Rob continue to be a shining star. When shopping for a new car you go in expecting the pomp and circumstance just to be let down, but not at Wes Greenway's. I Truly recommend this dealership, and yes I bought a new 2023 car with ease. Also I can't forget my peeps in the service dept. They always return your car clean and running like new( my previous VW was always serviced at the Alexandria location). Hi George (in service) a special thanks to you too!
I would recommend this dealership to anyone who is in the market for a new vehicle. My experience was excellent, from start to finish. Rob R. assisted me through the process of my purchase. The level of professionalism, trustworthiness, and care that he provided to me was outstanding. Happy to be a VW owner! Thanks, Rob R. And a special shoutout to Sam who was a great help as well!
Dean Reyes thank you for helping my husband's with his Passat 2019 we really appreciate all thanks.
He’s true to his words. The guy was able to do the impossible! I’ll surely use him again if I buy another Volkswagen car!
They made this a seamless process from start to finish once I located the right vehicle. My sales consultant, Sorrell Carter delivered on what he said was going to take place during our initial contact.
The experience was amazing super friendly got me in and out MR.Sorrell was the best customer experience I will definitely get my next car here
A very pleasant no stress experience. It was a low-key, very positive process which for me was absolutely the key. I can't express how much the down to earth and honest approach by my advisor Rob Rocheford was appreciated. My husband is disabled and unable to get to the dealership so Rob brought the corrected papers (because of my error) out to our house. Outstanding customer service! The whole team was wonderful!!! Thank you all!!
My daughter had a car accident and the insurance company totaled her car. The accident happened 5 days prior to her business trip, which took her out of the country. I set up an appointment with Rob Rocheford on her first day back in the country. Rob had the car conveniently parked near the sales room, cleaned off all of the pollen and made sure the car was in pristine condition. He met us at the entrance to the customer parking area, made sure I had a parking spot. He provided a very friendly and welcoming greeting. He had an intense ...
It was a pleasure doing business with VW in Alexandria Va. would recommend any one looking for a car.
Rob Rocheford sold me my Atlas Cross Sport on his day off and we rocked to Tom Petty in my new whip. Loved Rob since the first day I met him. Like everyone says he was straight up with me and very professional. Awesome salesman. Highly Recommended
Rob Rocheford was my car salesman. He was very informative and professional. He had all the answers to my questions and appeared as a trustworthy guy. For what it’s worth, I would highly recommend going to him!
Dean was amazing. He was straight to the point and got all the things done asap. No bait and switch tactic like most other places.
Recently purchased a car on this dealership. It was Dean who worked with us. To all would be buyers, Dean Reyes is Highly recommended! Transaction run smoothly without any problem. They got a fair price on this dealership. Thanks Dean! You’re the best!
Very accommodating and helpful throughout the process - I would definitely recommend this dealer to anyone looking to purchase a car
Sorrell is a very informative and helpful dealer. He helped me choose the best car I can get and answered any of the questions I have with detail. I’m glad we came here !
Hossam was a good salesman. I didn’t even feel like i was getting hustled. He explained how they price their cars and why prices were what they were very professionally.
My experience with salesperson Sorrell was easy and smooth. 100% will recommend. He was patient and insightful. Managers and finance were also helpful and contributed to my experience here.
I had an excellent experience Thanks for my new Tiguan. I love my new car. Sorrel is the best
Great customer service andvery helpful. Ali is the man…
Will recommend and will return to purchase my next vehicle here. Great job.Thanks for the great job
Sorrell did a great job with me and I was happy to buy the vehicle I found at their website
I thought I couldn’t be Financed but salesman, did a good job and I like the new Volkswagen Passat that I got it was quick and easy with a little down payment
Sorrell is very knowledgeable and handled the process efficiently. Explained that I was on a time limit and he made it happen within my timeframe. Jasmin Mason handled my paperwork professionally and efficiently. In & out in about 10-15 mins.
Rob was great. He went above and beyond to help me get my new car. I appreciate all his help. I am super happy with my new id.4 and would recommend Rob to others.
Dean helped me a great deal with my car! Very fast and efficient. He really understood my situation in helping me get the best deal! I highly recommend Dean for your next car purchase.
Our experience was outstanding at Alexandria Volkwagen Our salesman was Rob Rocheford. He was top notch. showed us everything we wanted and showed how all the gadgets on the car worked before we left. It was one of the easiest car buying experiences I've ever had. Typically theres alot of upselling when you get a car, there was none of that here, I was offered different packages and when I declined there was no pressure from the dealership. Robs a great guy, I highly recommend looking him up if youre in the market for a Volkswagen.
thanks Ali for great customer service. definitely we will do business again.
Ali is the best sales person I met. he explained me.everything very well. I love my new tiguan
Rob R. was a great salesman! He walks you through the process start to finish from picking a vehicle to setting up the features in your new car! Alexandria VW made the daunting car buying process a breeze. I love my 23’ Volkswagen! Thanks again!!
Thanks to Rob Rocheford for finding us our perfect vw. What a great experiance from start to finish. Great facility, which will take care of all my needs in the future!! John & Maria
Dean Reyes made it straight and simple for us to purchase a new Jetta. There was no hassle or finagling. We got to test drive the car and was told of the specs and what the deal comes with. The process was fairly simple and painless and we rode out with our brand new Jetta in a matter of a couple of hours.
Thank you, Rob Rocheford, for helping us find the perfect new car! This was my first time buying a car and Rob made the process super easy. He looked through the inventory and helped us find a vehicle with all the features we wanted. And he walked me through the car's features and offered to help if we ever have any questions. Thank you!
Thank you Rob for making sure I got Tiguan in time for my daughter's 6th birthday. You made her birthday special!
Thank you Rob Rocheford and the staff at Alexandria VW!! Rob was an absolute pleasure to work. He was professional, easy to work with, and really wanted to help me make the right decision. Rob didn't put any pressure on me as I was trying to decide which vehicle I felt was the best fit for me. He listened to what I was looking for, answered all my questions, and carefully explained vehicle features. I'd definitely recommend him and Alexandria VW to anyone looking for a new or used vehicle. Thank you for all your help!!!
Easy transaction. Helpful salesperson who knew the details of the car and facilitated a nice test drive
Ali made the process of buying a car so great. Super quick but also super enjoyable. He made us laugh the whole time - really great customer service!! We will definitely continue purchasing our cars here as long as Ali ( and his manager Chris) are here. Thank you Ali & Chris!!
Ali was ABSOLUTELY PHENOMENAL! From start to finish, the process was so quick. He was very knowledgeable, kind, and a wonderful personality! If I could give him more than 5 stars I would! I have never had such an enjoyable experience buying a car. He made the car buying experience much less daunting. If you are looking for a good deal, fantastic customer service, and to laugh the whole way through - come see Ali (and his manager Chris -very kind too!) @ VW Alexandria.
Although I have yet to decide on a vehicle, Rob. R has been the most helpful sales associate that I’ve worked with thus far in my search! He’s quite knowledgeable about his trade, and he made me feel very comfortable throughout this part of my journey. Not only did he have a slew of options for my specific vehicle make, but also provided other options that hit my criteria to a “T” and made me take a second look without making me feel overwhelmed. Keep up the great work!
I just traded in my leased car and a few days ago and Rob Rocheford was fantastic to work with to find the perfect new vehicle for me. He was patient, very enthusiastic, and also very knowledgeable about his job and answered all of my questions that I had. He really helped make my entire experience go smoothly and I would recommend others to seek him out if they are looking to lease or purchase a vehicular at Alexandria VW!