Customer Testimonials
Purchased a second car from Robert and this process was even easier and painless than the first. Couldn’t recommend him and this dealership enough!
Robert was extremely helpful and professional. He gave us as much time as we needed to make a decision. We never felt rushed or pressured. He was very knowledgeable about the car we purchased. I would highly recommend him if you are looking to buy a car.
I appreciate the service. Darius is honest, patient and worked to find me the best car for my needs
Robert at Alexandria Volkswagen was super personable and helpful. I took the train down from NJ to the dealership and he picked me up on his day off . Appreciate your help sir
Thank you Atiq for your excellent customer service and helping me find the vehicle I wanted. Everything went smoothly and it wasn't a long process. Everyone was friendly and I truly appreciate that!
Zahra was very helpful and nice, easy transaction, overall great experience.
Thank you so much Atiq, look for him when you come in.
jackson made the deal smooth and easy go see my boy
Maria was my sales person she was the best when I arrived the paperwork was ready and she was waiting ! I had to drive over 1 hour to get there and Maria made my experience very pleasant . I highly recommend if you go there to work with Maria !
I had an outstanding experience purchasing my vehicle at Alexandria Volkswagen! From start to finish, the process was smooth, professional, and completely stress-free.
A special thank you to Mr. Carlton Cotton, who provided exceptional customer service throughout the entire process. He was knowledgeable, patient, honest, and took the time to answer all of my questions without ever making me feel pressured. He truly went above and beyond to make sure I found the right vehicle and that I was comfortable with my decision.
If you’re looking for a dealership that values its customers and a salesperson who genuinely cares ... Read More Google - Aug 9, 2026
Robert was great. Helped me find exactly what I was looking for.
Great used buying experience with Zahra!
Carlton Cotton had excellent customer service! I was so impressed with his knowledge and patience. Thank you so very much!
Carlton Cotton was excellent! He’s extremely knowledgeable and I highly recommend him.
Jeffrey and Daniel set me up - they got me to the price point I requested and were responsive and communicative throughout the process. Atiq and the finance guy were helpful too.
Bought two cars from Zara and it was a seamless experience!
Rob and Farouk are both very professional, thorough, transparent and very patient on going back and forth with my husband on buying our car. We had a horrible experience with the first dealership we went to - communication and transparency wise. We didn’t even get the chance to have a test-drive. As soon as my husband explained our experience to him, he understands and we felt like he puts himself on the shoes of his clients. He’s not a typical “pushy” salesman. Farouk was also understanding enough to know his clients boundaries on the financial aspect of buying ... Read More Google - Aug 8, 2026
Absolutely amazing experience with the service department! We had two tires damaged from road debris while up near Alexandria. The 24 hr VW Roadside Assistance was excellent. They dispatched a tow truck and the car was taken to the service center around 8pm. I had a text message communication before 7am the following morning to confirm that the car was there and the service requirements needed. Excellent communication throughout the entire process followed by a quick turn around and replacement of both tires. 100% would complete my vehicle service needs at this location. Great work Alexandria Volkswagen. It is truly appreciated.
Mr. Dean Reyes was a great help. Made it easy to decide which car should I buy. Great experience. Thank you
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I cannot recommend Zahra highly enough!
Buying or leasing a car can feel overwhelming, especially when you haven’t gone through the process in many years, but Zahra made the entire experience feel smooth, easy, and genuinely enjoyable.
From the very beginning, she took the time to truly listen, answer my messages, understand my needs, and patiently answer every question I had. She never made me feel rushed or pressured. Instead, she guided me with kindness, honesty, flexibility, and incredible professionalism, making sure I felt informed, safe, and well taken care of every step of the way.
What stood out ... Read More Google - Aug 7, 2026
Zahra was an awesome sales person! Made the process quick and easy for us!
Atiq was so great to work with! He understood exactly what I needed - and delivered!
The experience here is fantastic! Darius guided me through the buying process seamlessly. The staff is incredibly friendly and helpful, and everything is explained clearly.
I had a great experience leasing my Volkswagen Tiguan. Darius was professional, knowledgeable, and incredibly helpful throughout the entire process. I highly recommend asking for Darius
I had a great experience with Zahra very good customer service
I was so impressed with Mr. Cotton. He was very knowledgeable, professional, and courteous. I would have no problem recommending him or his dealership to future customers, as long as he is there. Mr. Jackson
Mr Carlton Cotton was the first person that we met as we were parking and he is the best car sales person I have ever dealt with. He is so friendly and knowledgeable it was a very great experience. I really like this dealership and would recommend Mr Cotton to family and friends.
I came to Volkswagen of Alexandria and I had a great experience working with Zahra during my recent car shopping experience. I originally walked in looking for something completely different, but she helped me find a vehicle that was an even better fit for my needs and my budget. Zahra took the time to really listen to what I was looking for and never made me feel pressured. She was patient, accommodating, and answered all of my questions throughout the process. Her knowledge and genuine care made the entire experience smooth and enjoyable. If you're looking for someone who ... Read More Google - Aug 3, 2026
I had an exceptional experience at Volkswagen thanks to Amira Zahra She was professional, knowledgeable, honest, and incredibly friendly throughout the entire process. She took the time to understand exactly what I was looking for, answered all of my questions with patience, and made the entire car-buying experience smooth and stress-free.
Amira went above and beyond to ensure I was comfortable with every step and never made me feel pressured. Her outstanding customer service, attention to detail, and genuine care for her customers truly set her apart.
If you’re shopping for a Volkswagen, I highly recommend asking for Amira ... Read More Google - Aug 3, 2026
Thanks Dean , for your help
Jeff made the process easy and fast to drive and buy
Robert was amazing! Answered all my questions and walked me through getting a new car for the first time in 10 years!
Robert was fantastic. Great guy, easy to talk to, didn't feel pressured or rushed and came in pretty close to closing time
We have a very good experience with Jackson C Reitmeyer
Working with Zahra was a great experience.
Had a great buying experience at Alexandria VW. Had the car I was looking for. They made the process easy, no hassle , no fuss. One of the easiest and efficient car buying experiences. Zahra was our sales person and provided Great customer service. I recommend and contact her.
Purchased a 2024 vehicle from them in July 2026.
Seller Review (5/5): Worked with Atiq, who was very communicative and helpful throughout the process. He was available at every appointment, and straightforward on the OOTD price of the car.
Vehicle Review (4.5/5): Scheduled 2 appointments with them that I received update that the car was not at the lot, and had been loaned out. When I finally was able to see the car, it had 600+ mi more than the 35,999 advertised. Thankfully, the seller was willing to drop the price to the lowest price advertised on their site (about 2 wks ago), and they gave me the ... Read More Google - Jul 31, 2026
Atiq was great to work with. Everything was exactly how I expected and on time. Great experience overall.
Sascha is extremely professional with a wonderful personality. The car buying process was smooth and exceptional!
Outstanding experience with the Service Department at Volkswagen Alexandria! Julian, my service advisor, was professional, honest, and communicative from start to finish. He kept me informed throughout the entire process and made everything easy and stress-free. It’s rare to find this level of integrity and customer service. I’ll definitely be referring my friends and family here, and I highly recommend asking for Julian if you need your Volkswagen serviced.
I had a great experience purchasing my new Jetta GLI. My 2013 Jetta decided it was time to retire, so I quickly needed to make arrangements for a new vehicle. I called and was connected with Atiq. From start to finish, including negotiating trade and financing, the experience was pleasant and effecient. I did have a good idea of the car I wanted ahead of the appointment, so once I arrived at the dealership, things moved quickly. I really appreciated that Atiq took the time to sit with me before I drove off the lot, to explain all the features and ... Read More Google - Jul 30, 2026
This was such a quick and easy purchase! From the sales manager to my salesperson, Atiq, to the gentleman in the finance department. I was not pressured into getting a vehicle I didn’t want. In fact, I came away with a better value vehicle than what I initially thought was a good buy. I can’t thank you all enough for your patience and expertise.
Atiq was very helpful throughout the car buying process and provided all the options and answered all the questions that came up. I love my new car and am glad I went with Atiq to get it!
Zahra great
Great experience at Alexandria Volkswagen. Robert was a fantastic salesman, never pushy on purchasing a vehicle, and got me the best deal possible!
Carlton Cotton, was extremely helpful and I would highly recommend him to anyone! Come and see my man!
Jackson was very helpful during test driving and explain the car’s features, and helped for a smooth sale process.
Jackson was awesome. He did a great job and got us in a car quickly.
Daniel and Zahra were helpful!!
Great experience with help from Zarah!
Outstanding service and very Helpful. A very smooth process
The dealer was great to deal with, in and out in two hours, including a test drive. The few cars I looked at were well kept and clean. Atiq was an excellent salesman, answered all my questions and was very pleasant to work with.
Always a great experience in car service! Max got my car in, serviced, and ready in a very reasonable time for a Saturday, with limited Service Reps. I'm grateful for their VW knowledge & patience in serving VW Drivers.
Great service, Dean really helped us find what we were looking for and answered all our questions without problem also adding good information and recommendations
Robert was our salesperson and helped me buy my first car! He was calm, honest, and never made us feel pressured, which made the whole experience much less stressful. His patience helped my family and me feel confident in our decision, and we finally found the right car. We’re very happy with the experience and would definitely recommend working with Robert!
Carlton C. was awesome to work with. Made it super easy to see options and helped me the whole way without being pushy. Great experience! Update: we had to go back to the dealership for some follow up on our purchase. Carlton came through and made things so smoothly! I’ve never had a better sales experience buying a car
I purchased a new VW on 7/24 and Atiq was amazing to work with. The process was easy and he was extremely helpful, making sure I was ok with everything. I'll buy again. Also, Joe (finance manager) was very easy to work with and explained everything in detail without rushing. I'm very pleased!
Good service from Jackson and F&I
Jackson was knowledgeable, personable, straightforward, and professional!
Worked with Carlton on purchase. Great interaction, very personable, laid back, and no pressure. Very informed with all my questions.
Zahra was so helpful while finding a lease for my wife. I highly recommend.
Zahra was so helpful to secure a great deal for a 2026 Taos lease! She made the process super straight forward and seamless.
We purchased a 2026 Atlas on Memorial Weekend 2026 with Zahara. Honestly one of the fastest purchasing processes we have experienced. Zahara was clear from the start about available inventory, pricing, etc. We didn't go in 100% ready to purchase, but they made an offer that we couldn't walk away from! Loving the vehicle- the extra space, features, color, etc. Very happy with our purchase and the Sheehy team.
Just traded in our car to a newer model. From the moment we arrived until we left with our new car three days later Carlton was nothing but professional in the highest standards. He let us test-drive multiple cars, helped us with the process of maximizing the price for our trade-in car, was highly available (even at his day off) and made the whole process as easy as possible. I believe we got a great deal and we are very happy with our new car! Thanks Carlton and team!
Edit: One month later we got our DC tags and had ... Read More Google - Jul 21, 2026
Zahra was very good
Jahra is amazing and we baught the car! Thank you so much!
Carlton was a knowledgeable and no pressure sales person. He understood our unique situation and gave us a great deal on our new VW!
I recently purchased a 2024 Audi A4 and Jamall was my salesman. Initially, the online AI assistant assigned me to Jamall but when I came in to view the car, he wasn't there. I test drove it, had my car appraised and went home. Jamall called me to follow up and offered to answer any questions I had. When I was ready to buy, I wasn't feeling great and Jamall worked with me to complete my purchase all while limiting my physical time at the dealership. This was above and beyond anything I expected and it was appreciated more ... Read More Google - Jul 19, 2026
Everything was fast. Great customer service. I recommend getting a car here with zahra.
Zahra was very good bought my new car
I had an incredibly smooth experience buying a car here! Maria was absolutely amazing, so accommodating, friendly, and incredibly easy to communicate with throughout the entire process. This was hands down the breeziest, most hassle-free car-buying experience I’ve ever had. Highly recommend working with Maria!
I had an excellent experience working with Rob! He made the entire car-buying process easy, stress-free, and enjoyable from start to finish. He was knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions and made sure I was comfortable every step of the way. If you’re looking for someone who genuinely cares about his customers and makes the process seamless, I highly recommend asking for Rob W. I’ll definitely be back for my next vehicle. Thanks again for the outstanding service!
If you are looking for a seamless car-buying experience, go see Carlton! He helped us get our new Tiguan and was incredibly patient, professional, and knowledgeable. We really appreciated his expertise and friendly, no-pressure approach. He made the entire process incredibly easy!
I came in looking for a new car and was not disappointed in the experience. Sascha was great at explaining the options in my budget. Overall they made the car buying experience as painless as possible and I'm very pleased with my new purchase.
We bought our 2022 iD.4 from Jeffrey Kolbeins and we highly recommend him. He was informative and patient. No high pressure sales tactics that we have seen at other dealers. We’re excited for our first EV.
Great experience buying my car! Thanks to Maria and Farouk, it went smoothly.
Jamall made buying our used 2025 id.4 pretty easy! We appreciated his handling all the details, showing us what we needed to know to get home in this new kind of car, and following up to make sure we had all the information we needed.
I thought this was a seamless blessed process. I don't know what Syed it's about signing the papers everything went flawless. He asked me to bring in my inspection paper from dc. I brought it he copied it he gave me a copy back. These weird emails of things you omitted while I'm signing papers. I'll bring this car back I don't care about materialistic stuff and confusion is involved. Cuz confusion is of the devil. Carlton fine great guy. This guy if I don't talk to his supervisor and get some understanding about ... Read More DealerRater - Jul 13, 2026
Jackson was great and I got my dream car!
Jackson assisted me with my purchase. He was very professional, knowledgeable and kind. I appreciate his thoughtfulness, insights and consideration.
Atiq was fantastic and helped me select the perfect ride.
Maria was an absolute treat to deal with. She was awesome and very pleasant, honest and make the process very painless. If you need good vehicle shopping experiences, come see her!
Maria is awesome. She is honest, knowledgeable, and easy to work with. Found the perfect car with her help.
We purchased a car at this car dealership today and it was all because of Robert was the best car salesman man. Very cool, helpful and well organized person. I’ll definitely recommend Rob to be your salesman when you think of purchasing a car at this location.
Rob was very helpful and humble with us purchasing a car. He was very active, well spoken and knowledgeable person. If you’re buying a car from this location please check with Robert for a better deal and best customer service. Thanks Rob
Excellent experience at Alexandria VW, Maria S was very professional and friendly.
My wife and I had an outstanding experience purchasing our car, and we couldn’t be more happier with service we received. Robert was very professional, pleasant, knowledgeable, patient, and genuinely cared about helping us find the right vehicle rather than simply and making a sale. From the moment we arrived, Rob answered all our questions, explained every step of the process clearly and made sure we felt comfortable with our decision. He was honest and never pushy.
If you’re looking for someone who is trustworthy, attentive, and committed to excellent customer service, we highly recommend working with Robert.
... Read More Google - Jul 11, 2026
I was nervous the day I went shopping for a car. Went to a few dealerships before I came here. Just showed up and I met Sascha, he was great, made the whole experience less nerve wrecking with his jokes and all. He honestly made the entire process easy and less stressfull, him and Jasmin in finance. I bought the car a while ago, he probably forgot he sold it to me already, but I've been nervous it's gonna breakdown on me since I drove off the lot with it as the entire process was just too smooth ... Read More Google - Jul 11, 2026
Joe in Finance was outstanding and truly saved the day. He was professional, helpful, and made the process much smoother.
Unfortunately, my experience with my salesperson, Jamall Blake, was disappointing. He was unresponsive throughout the process and did not follow up regarding a repair he said he would discuss with the technician before my visit. After purchasing the vehicle, I left multiple voicemails and text messages to follow up, but I never received a response from him. Even when the dealership confirmed he was available, he did not return my calls.
I really enjoy my car, but the lack of ... Read More DealerRater - Jun 30, 2026
Very good experience which is rare in car dealerships 🙂 Jamall Blake was professional, efficient and very respectful. I highly recommend him as your go to sales manager 🙂
Jamall contacted me after he saw I had previewed a car online. I responded to his voice mail, he told me what time he would be at the dealership, I got there a few minutes after he left. Another sales associate called him and Jamall came back. Really appreciated the the customer service. He was very helpful. Excellent customer service.
Atiq was a delight, and made sure I was able to drive away even when I had forgotten the title for my trade and there was an issue with finalizing some paperwork. From the moment I stepped in I was greeted warmly and everyone was extremely helpful. The price was right on the car I drove out in, and I got a better value for my trade than I expected. Overall great experience, even when having driven over an hour to the dealership. Would recommend to anyone.
Maria sold me a 2020 Honda Civic! She helped me make sure the car was perfect and fits my needs. Super accommodating and friendly.
Dear Zahra,
I would like to sincerely thank you for your outstanding professionalism and the exceptional experience you provided during the purchase of my 2026 Volkswagen Taos.
From the very beginning, your patience, clear explanations, and genuine kindness made the entire process smooth and enjoyable. You didn’t just sell a car — you created a memorable experience.
Your beautiful smile and warm personality truly made a difference. It’s rare to meet someone who combines professionalism with such natural charm and elegance.
Thank you again for your dedication and care. I wish you continued success — you truly deserve it.
With appreciation ... Read More DealerRater - Feb 23, 2026
Worst support they just think for sale after that you are on your own i bought a car and part was missing and when i ask fir it they are asking me to buy it seriously ????
If you don’t like your time wasted this is the place to go, Jamall was super helpful and made the process super easy and stress free. Thank you!!