Sorrell Carter was awesome! Genuine, patient, knowledgeable, and funny. We bought our teen daughter her first car, and he could not have been better! He greeted her and listened to all of her likes and dislikes about the car that she wanted. He incorporated her feedback and tailored the experience to her needs and preferences. We were ready to buy on his day off, and he even came in to help us even though he was not scheduled to work. I highly recommend Sorrell!
I had a excellent experience. I worked with Malcolm "Mac" Coley, he was great. I brought my car in with a AC issue. They took some time to identify the issue, so Mac provided me a loaner. Fixed my issue under warranty. I will definitely bring my car back to Alexandria VW.
We had a lovely experience working with Daniel Rotherham in purchasing a 2016 vw beetle. The price, condition of the car and services provided before driving it off the lot made for a very easy process. Daniel is very knowledgeable in all respects and made the experience smooth. We will be recommending this location and its staff as it was a top-notch spot for a great buy.
Buying a car can be a very stressful process. But not when dealing with Sorell Carter at Alexandria Volkswagen., Care, experience, and trust are the tools he used to place my family in our car.
Sorrell Carter was an all-around professional. More importantly he was genuine, which is a rare quality in any business. As a real customer I highly recommend.
Today was my first experience with Alexandria VW. Sorrell was the sales rep I dealt with. He was professional, thorough and knowledgeable. We agreed to a lease deal on a Tiguan and I drove it off the lot. Paperwork with Ene was a snap. Overall very easy and first rate. Good people to do business with and I love the car!
Had a good experience buying a used GTI here. Farouk was helpful and knowledgeable. The car they had was in good shape and was reasonably priced
If you do your homework, understand your budget, read through their web site and know what you want, Alexandria Volkswagen will work with you to sell you a car that meets your needs. I personally only worked with Bernie Beaumont (in sales), but if the rest of the sales crew is as thorough and transparent as he is, you will be satisfied as well. Bernie was courteous and accommodating. He communicated extremely well with me while we worked through getting my registration and spare key. He really made sure I was at ease and completely satisfied through the whole process. ...
Dean Reyes helped me a lot to got my first car, a Certified Pre-Owned Tiguan. He is very patient although I asked so many questions. Thank you, Dean.
Dean took great care of me. Alexandria VW has some of the best prices around and a great selection of new and used cars. Highly recommend Alexandria VW for anyone looking for a new vehicle.