I was initially frustrated how my last visit was unsatisfactory. But meeting a new team Express Service desk of Vanessa was a satisfying experience the way she reassured me and had my recall issue addressed. I have even rescheduled my next visit to address other issues. Keep this on to all customers
It was amazing Joe & Maria were excellent
Great experience fast knowledgeable and will get you the best deal..... Come and see Hadley Tieku
Carlton was wonderful to work with and made me feel very comfortable with my purchase. He showed me many options and was very knowledgeable. He listened to what was important to me and also advocated on my behalf for the details that I wanted.
Last week I purchased a new Jetta at Alexandria VW. I worked with Bernie and he helped me find my dream car! Bernie made the experience extremely enjoyable. As a young female customer, I was really nervous about having a "typical car buying experience" where I felt taken advantage of or hassled. The experience I had was the opposite of that. Bernie never pressured me, let me take my time deciding, gave me helpful tips/information and was very kind. I am so pleased with my experience and thankful for Bernie and all of his guidance! I will definitely be recommending Bernie and Alexandra VW to friends and family.
I purchased a passat from Alexandria Volkswagen for a great price and very good financing. My salesman Dean was great and easy to work with. Overall a great experience.
Terrell gave me a great deal on my New 2019 Golf Sportswagen. I would refer anybody to this dealership. Great Customer Service
Great Dealership to purchase a vehicle from. I came in with my Daughter looking for a certified affordable jetta and Terrell was able to work out a even better deal on a Certified Passat. Very detail oriented. Easy and simple buying experience.
I love my new Jetta. Didn't know what to expect since this was my first time buying a vehicle, but Terrell helped me every step of the way. Answered all my questions and gave me a Great Deal on my New Jetta. My sister will be back soon to buy her jetta from Terrell as well. Thanks again
Sales Associate Hadley Tieku was wonderful. He is very knowledgeable and patient with his customers . Was able to help my wife find her car and also answered all questions we had. 2 thumbs up and 5 star service