It was a great experience. The sales team and the finance specialist were amazing. The best car buying experience I've had.
I bought my VW Tiguan from Alexandria WV. I sent an inquiry online showing interest in the Tiguan. I was called within 5 minutes and spoke with a nice young lady who set up an appointment for me for the next day which was Sunday. I arrived with my mother and was introduced to my salesman Dean Reyes. Dean was very kind and accommodating. I test drove three Tiguans until I found the one with features that were perfect for me. I spoke with the sales/finance manager who was very knowledgeable and he worked with me to find the perfect vehicle and secured me the very best financing and rate possible. The whole process with three test drives included took 3.5 hours. We were always doing something or on a test drive so it went by so quickly. I would recommend this dealership to everyone looking for a wonderful used or new vehicle. I am on cloud nine!!!
We first came to Alexandria Volkswagen in February and we were greeted by Dean Reyes. He is very polite, personable, and applied no pressure. He showed us six vehicles that day. This past weekend we went back to Dean and bought our first SUV. He gave us the absolute best deal possible and informed us about rebates we qualified for such as recent grad. We will be coming back for our next car purchase.
We worked with Neville to purchase our new Tiguan. He made the process quick and easy. He found us the perfect vehicle for our family.
Lots of certified used VWs at good prices to choose from. Ask for Dean - nice guy and not a "hard" sale, used-car salesman.
I had a great experience getting my first car here, Dean Reyes was very helpful and made it easier for me to feel comfortable completing the steps to leave that day with my new 2017 GTI
My salesman was Gary Campbell and he was AWESOME! Very friendly atmosphere and people. Gary is amazing at HotBot! If you come here I highly recommend to ask for Gary!
I came here to buy a used car and that is what I did. Amazing staff and amazing salesman named Gary Campbell! I highly recommend you ask for him if you come here! He was helpful, patient and very kind!
Just bought a 2018 atlas the whole sales team was awesome I told them I needed to get the deal done quick they had me in and out in 1hr extremely happy would definitely buy from them again plus they gave me a awesome price
Had a great experience at the service area! I forget who my advisor was but he wasn’t available when I went to pick my car up. A young lady, Megan, was there to help me check out. She answered my questions and even explained what I should expect for my next time in that my car would need. Really cool to hear that.
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