Customer Testimonials
My wife and I worked with Rob in buying a 2022 Tiguan today. Rob was very helpful. He walked us through all of the car features and information and was really patient in answering all of our questions. He made buying a car a super smooth experience! We would definitely recommend this dealership to anyone searching for a car!
My husband and I worked with Rob in buying a 2022 Tiguan today. Rob was very helpful. He walked us through all of the car features and information and was really patient in answering all of our questions. He made buying a car a super smooth experience! We would definitely recommend this dealership to anyone searching for a car!
Just bought a 2023 ID.4, my first EV! Rob Rochefort made sure the process was very smooth and pleasant. He generously took time and patience to teach me all the features and ensure every question and concern was addressed. And he kindly checked in with me the next day, offering to answer any questions that might come up. It was a seamless, very positive experience and the car is great!
My son had a great experience buying his first car, a 2021 Jetta S, with the help of Dean Reyes. Dean had the cars we picked out online in the lot and ready for a test drive. Once my son picked out his Jetta, Dean even added a set of all weather floor mats!
Will recommend and will return to purchase my next vehicle here. Great job.Thanks for the great job
Sorrell did a great job with me and I was happy to buy the vehicle I found at their website
I thought I couldn’t be Financed but salesman, did a good job and I like the new Volkswagen Passat that I got it was quick and easy with a little down payment
Sorrell is very knowledgeable and handled the process efficiently. Explained that I was on a time limit and he made it happen within my timeframe. Jasmin Mason handled my paperwork professionally and efficiently. In & out in about 10-15 mins.
Rob was great. He went above and beyond to help me get my new car. I appreciate all his help. I am super happy with my new id.4 and would recommend Rob to others.
Dean helped me a great deal with my car! Very fast and efficient. He really understood my situation in helping me get the best deal! I highly recommend Dean for your next car purchase.
Our experience was outstanding at Alexandria Volkwagen Our salesman was Rob Rocheford. He was top notch. showed us everything we wanted and showed how all the gadgets on the car worked before we left. It was one of the easiest car buying experiences I've ever had. Typically theres alot of upselling when you get a car, there was none of that here, I was offered different packages and when I declined there was no pressure from the dealership. Robs a great guy, I highly recommend looking him up if youre in the market for a Volkswagen.
Rob R. was a great salesman! He walks you through the process start to finish from picking a vehicle to setting up the features in your new car! Alexandria VW made the daunting car buying process a breeze. I love my 23’ Volkswagen! Thanks again!!
Thanks to Rob Rocheford for finding us our perfect vw. What a great experiance from start to finish. Great facility, which will take care of all my needs in the future!! John & Maria
Dean Reyes made it straight and simple for us to purchase a new Jetta. There was no hassle or finagling. We got to test drive the car and was told of the specs and what the deal comes with. The process was fairly simple and painless and we rode out with our brand new Jetta in a matter of a couple of hours.
Ali provided us with THE BEST service and care throughout our purchase and even afterwards! He was more than willing to accommodate our needs at any given time. Purchasing a vehicle in another state can be nerve wracking, however Ali made it extremely seamless and pleasant for us! He was kind and even went above and beyond when he picked us up from the airport. Financing was also seamless! We were extremely impressed with our visit to Alexandria and LOVE our new wheels! We definitely would recommend doing business here!!! Ali, THANK YOU for everything, we really appreciate you!!!
Thank you, Rob Rocheford, for helping us find the perfect new car! This was my first time buying a car and Rob made the process super easy. He looked through the inventory and helped us find a vehicle with all the features we wanted. And he walked me through the car's features and offered to help if we ever have any questions. Thank you!
I scheduled an appointment with Sascha and from the moment he walked up to me, I felt comfortable. He was very knowledgeable about the vehicles and more importantly about what I was looking for in a car. He was informative and walked me through every step. He was friendly and polite and answered all my questions. The entire car buying process can be intimidating, but Sascha made it seamless. I would absolutely recommend this dealership and ask for Sascha—he knows cars very well, and will meet you halfway to help you drive home your ideal car.
This was one of the smoothest vehicle purchasing experience ever. No pressure to close. Plenty of detailed shared. Thank you for making this experience a wonderful one!
Thank you Rob for making sure I got Tiguan in time for my daughter's 6th birthday. You made her birthday special!
Thank you Rob Rocheford and the staff at Alexandria VW!! Rob was an absolute pleasure to work. He was professional, easy to work with, and really wanted to help me make the right decision. Rob didn't put any pressure on me as I was trying to decide which vehicle I felt was the best fit for me. He listened to what I was looking for, answered all my questions, and carefully explained vehicle features. I'd definitely recommend him and Alexandria VW to anyone looking for a new or used vehicle. Thank you for all your help!!!
Thank you Rob Rocheford and the staff at Alexandria VW!! Rob was an absolute pleasure to work. He was professional, easy to work with, and really wanted to help me make the right decision. Rob didn't put any pressure on me as I was trying to decide which vehicle I felt was the best fit for me. He listened to what I was looking for, answered all my questions, and carefully explained vehicle features. I'd definitely recommend him and Alexandria VW to anyone looking for a new or used vehicle. Thank you for all your help!!!
Easy transaction. Helpful salesperson who knew the details of the car and facilitated a nice test drive
Ali, Rob and Yasmin were great quick and very effective! The car buying process can be tedious but they made it very easy thanks you.
Although I have yet to decide on a vehicle, Rob. R has been the most helpful sales associate that I’ve worked with thus far in my search! He’s quite knowledgeable about his trade, and he made me feel very comfortable throughout this part of my journey. Not only did he have a slew of options for my specific vehicle make, but also provided other options that hit my criteria to a “T” and made me take a second look without making me feel overwhelmed. Keep up the great work!
Rob Rocheford did a great job of helping me buy a 2021 VW Atlas. He was very helpful before , during and after purchase. Thank you Rob.
Bought the Atlas SEL and our sales agent Rob Rocheford was amazing! He is courteous, knowledgeable and made the experience seamless- would. def recommend this dealership and Rob in particular!
Rob Rocheford did a great job helping me to buy WV Atlas. He went above and beyond to satisfy me needs. Thank you
I just traded in my leased car and a few days ago and Rob Rocheford was fantastic to work with to find the perfect new vehicle for me. He was patient, very enthusiastic, and also very knowledgeable about his job and answered all of my questions that I had. He really helped make my entire experience go smoothly and I would recommend others to seek him out if they are looking to lease or purchase a vehicular at Alexandria VW!
I just traded in my leased car and a few days ago and Rob Rocheford was fantastic to work with to find the perfect new vehicle for me. He was patient, very enthusiastic, and also very knowledgeable about his job and answered all of my questions that I had. He really helped make my entire experience go smoothly and I would recommend others to seek him out if they are looking to lease or purchase a vehicular at Alexandria VW!
Went in to the dealership not exactly sure if I was going to go through with getting the car I was looking at, but now here I am driving it! Ali was great to work with throughout the process, kept things smooth and kept the ball rolling. No hiccups, no problems. Couldn’t have asked for a better representative of VW!
I would like thank Sorrell Carter for helping my get out of another faulty Volkswagen Atlas. I really appreciate your hard work and your effort in regards to this matter. If you’re ever in the market for a Vehicle and going to Volkswagen ask for Sorrell Carter. I would also like to thank Chris the sales manager who tried to assist me the most he could I understand the trade value was out of your hands and someone else made the call on what to offer me. I just would have thought that Wes Greenway Alexandria Volkswagen would had ...
Super experience. Would buy again from this sales team and the dealership. It was super quick and easy.
My wife and I were in the market for a new (used) car. We went here to find one, and we weren't disappointed. Inventory was great and everyone was very helpful. Special shout out to Rob R., who was a great, hospitable, helpful salesperson. We're very pleased with our new (used) car and are grateful to Rob in particular for helping us find it!!
My wife and I were in the market for a new (used) car. We went here to find one, and we weren't disappointed. Inventory was great and everyone was very helpful. Special shout out to Rob R., who was a great, hospitable, helpful salesperson. We're very pleased with our new (used) car and are grateful to Rob in particular for helping us find it!!
My friend and I visited Wes Greenway's VW this afternoon, as I got out of the car with a bag of trash in my hand, I was approached by a tall man wearing a Marvel Sweatshirt and looked like Dave Chappelle's twin. He asked me if he could throw my trash away for me that I was holding. Stunned at this man's pleasant demeanor, I said thank you! He then introduced himself as a Sales Marketer named Sedeke. My friend and I are both socially awkward when in public. However, Sedeke, made our experience in test driving ...
Sorrell Carter was amazing! He was Patient, explained our options and took the time to help orient us to our new car. We came to the right person!
Rob was amazing! He made my car buying experience quick and easy through all the options available and got me in a car that I love
Rob was communicative throughout the whole process. He helped us get everything handled in a timely manner. He’s very nice and was able to help us find a reliable car! The dealership itself is very well run and loaded with tons of cars.
This was a great experience!!! The staff here are respectful and courteous with you time!
I’ve been looking to buy a new car the past couple of months and Volkswagen was a final contender. When I started working with Rob Rocheford from Alexandria Volkswagen, he was different. He seemed vested and transparent. I felt comfortable keeping in communication with him because he wasn’t pushy and was clearly trying to meet my needs. I felt respected and in the driver’s seat. When I was ready to buy, Rob was there and I had an amazingly wonderful customer service experience. The whole process was done in less than 3 hours - I mean, from picking ...
I’ve been looking to buy a new car the past couple of months and Volkswagen was a final contender. When I started working with Rob Rocheford from Alexandria Volkswagen, he was different. He seemed vested and transparent. I felt comfortable keeping in communication with him because he wasn’t pushy and was clearly trying to meet my needs. I felt respected and in the driver’s seat. When I was ready to buy, Rob was there and I had an amazingly wonderful customer service experience. The whole process was done in less than 3 hours - I mean, from picking ...
Alexandria Volkswagen has awesome inventory and the sales people are very kind and helpful. Love this dealer!
Sorrell was communicative throughout the whole process. He helped us get everything handled in a timely manner. He’s very nice and was able to help us find a reliable car! The dealership itself is very well run and loaded with tons of cars.
Good service with Maria, it’s fast and convenient. I’m satisfied with what I got. Got a decent a discount on the new car I purchased.
Maria provided a pleasant experience when purchasing my first Volkswagen! She was very informative and offered to stay late to meet with me. Loving my new Tiguan!
Efficient, no hassle, no stress and they will work with you to get a vehicle.
Sorrell was amazing! He made my car buying experience quick and easy and got me in a car that I love!
Sorrell/Chris: went above and beyond to make sure that I understood the process and everything that I was getting! I appreciate them and I highly recommend them!
Sorrel/Chris: Was very helpful We was unsure they made us feel very comfortable. And my wife left with car she wanted Great customer service ‼️‼️‼️
Thanks for Sorrell helping me picking my new Tiguan, everyone is friendly and helpful here. Thank you!
Sorrell was an incredible help and very proactive, well informed, and listened to both my scope of what I was looking for and properly answered my questions and concerns.
Mr Sorrell was proficient& knowledgeable as a sales person as well as polite and congenial.
Excellent and speedy service. Have an exceptional experience with Sorrell Carter at Alexandria VW. Thank
Sorrel was amazing! Helped me with everything! Highly recommend this dealership if you want to purchase a car!
Rob Rocheford is a gem! This was by far the least stressful car purchase I've made in my life. Rob thoroughly showed me the car I was interested in; was quite knowledgeable with all the tiny details- which matter! The whole process, from test drive, trade-in, to leaving with my new car- was smooth and painless. I highly recommend Rob & the Alexandira VW team!
Rob Rocheford is a gem! This was by far the least stressful car purchase I've made in my life. Rob thoroughly showed me the car I was interested in; was quite knowledgeable with all the tiny details- which matter! The whole process, from test drive, trade-in, to leaving with my new car- was smooth and painless. I highly recommend Rob & the Alexandira VW team!
Sascha Mason was very patient and answered all questions thoroughly as possible. He was excellent at outlining all my new Jetta’s features and made buying a car an easy-going experience. Financing had a 20k minimum, but I was advised to do refinancing after several months. All in all a great experience!
The people at the dealership are professional, courteous, and customer oriented. Were very patient through my mistake
Maria was a pleasure to work with. The Cross Sport was exactly what we were looking for. We’re thrilled with the car and the purchase was painless.
Sorrell was amazing and made our experience smooth and enjoyable! 10 out 10 would recommend anyone looking for a new or used car to come out!
Highly recommend Alexandria VW to all customers and services persons. Rob Rocheford was great from start to finish. He went above and beyond from the moment we met outside the dealership. Just want to thank everyone at the dealership for their dedication to my purchase.
Had a really good experience at this dealership. They were informative as well as helpful. Rob Rocheford was my salesperson and he could not have done a better job
The process was smooth and easy with Sorrell. Very friendly and answered all our questions about the vehicle we got.
Had a great experience buying my new Tiguan with Rob Rocheford. He was knowledgeable, friendly, patient and made the entire process easy. Highly recommend Rob and Alexandria VW!
Awesome service!!Thanks Sorrell. I recommend Sorrells service. I recommend Sorrell if you go to Alexandria Volkswagen
Highly recommend Alexandria VW to all customers and services persons. Sedeke was great from start to finish. He went above and beyond from the moment we met outside the dealership. Just want to thank everyone at the dealership for their dedication to my purchase.
Dean was phenomenal. He went above and beyond to make sure I received the support I needed when purchasing my car. He is very responsive when it came to hunting for cars and made the process super fast and easy. If you’re looking for a salesman, Dean is your guy!
Highly recommend Alexandria VW to all customers and services persons. Sedeke was great from start to finish. He went above and beyond from the moment we met outside the dealership. Just want to thank everyone at the dealership for their dedication to my purchase.
Dean Reyes made the buying process EZ. I did not believe the buying process from the time I arrived for my appointment to driving out the door with a new car.
Dean Reyes was amazing! He made the car buying process so simple and he was straight forward with everything. I recommend Dean to anyone looking for a car.
Spoke to Dunzo over the phone about getting a new car and I could not be more grateful for having him as a sales person he was attentive and had a great personality and really looks out for the customer not to mention he's Airforce as well! Genuine stand up guy and a even better customer service rep I felt like he was helping me buy a car rather than selling me on a car happy I purchased from him if you want a great sales person who you can trust for life ask for Danzo you won't ...
I had a great experience with Sascha Mason. He was responsive and helpful but not pushy. I felt comfortable with him and liked how he showed real care and attention. We got a great car that we are very happy with! I also like how professional the dealership is and the kids play area they have.
My sales person Sedeke was amazing from the moment we walked in up till when we left. he was very knowledgeable and courteous he took us through the process with ease and no stress.it truly was a nice experience.
Great experience working with Dean Reyes. I purchased a Atlas and he was so knowledgeable about the car he detailed all the features and answered any question that I had. Alexandria Volkswagen made it an easy decision to buy from them. Priced right and great customer service.
Love my experience here. Straight forward and easy process!!! Taken care from the moment we stood up!!
Excellent experience here. Staff was kind and helpful. Sorrell Carter went out of his was to make this an enjoyable buying experience. I would recommend Sorrell Carter to anyone
Sedeke helped me purchase my 2022 VW Jetta! He was amazing and still helpful after finalizing the purchase. I recommend that you go see him!
Sedeke helped me purchase my 2022 VW Jetta! He was amazing and still helpful after finalizing the purchase.
This was truly an amazing experience here at Volkswagen of Alexandria! And I credit this amazing experience to my car salesman, Sorrell Carter!!! He was truly excellent! His professionalism, patience, thoroughness, and knowledge of all of the cars really put me at ease and made this process wonderful! He was truly so great and I am thankful for him and my awesome experience!
This was truly an amazing experience here at Volkswagen of Alexandria! And I credit this amazing experience to my car salesman, Sorrell Carter!!! He was truly excellent! His professionalism, patience, thoroughness, and knowledge of all of the cars really put me at ease and made this process wonderful! He was truly so great and I am thankful for him and my awesome experience!
So happy with our new Tiguan! Sorrel was amazing and the process was easy and was literally the fastest I’d ever bought a car.
Sorrell was super helpful and took his time explaining all the price points to get us the best deal. Excellent customer experience!
Daniel R. has been great to work with for three car purchases by my family. Alexandria VW is a good place to buy a car. They communicate well and have fair business practices.
Sorrell was very helpful and patient while helping me find the exact car I wanted. I couldn’t be happier!
The process was painless. I recommend Sorrell. He’s very laid back; not a pushy salesman at all. He kept my best interest.
My husband and I wanted to see vehicles and then think about what to purchase. But we arrived with our new car from Alexandria Volkswagen and are delighted with our purchase. Special thanks to Rob Rocheford, the best seller we have ever met with the highest competence and a great person. Because of him, the whole process was fruitful, pleasant, and comfortable. We highly recommend Rob.
Thank you Farooq and all helping managers for the great experience and deal! We would 10/10 recommend this dealership.
Thanks Farouk for your service, you made the process very easy and helped me to select the vehicle.
We bought our second here already. Dean was the best. We drove 3.5 hours because we trust this dealership. Best price, best service, wonderful caring people. Even if they don’t have, they will find it for you. Thank you for everything!
We purchased 2022 Tiguan in November of 2021. And then we purchased second Tiguan R-line in August 13 2022. We highly recommend this dealer! We only buy from them. We drove all the way from Delaware. 3 hours drive. Just give them a call. Ask for Dean. Stuff is very friendly. They will answer all your questions. Check out was pretty fast too. A++++ service
I purchased my VW ID 4 on Monday and picked it up on Tuesday. Rob Rocheford was the salesperson to who I was referred to pick up my vehicle. I am not tech savvy person, and yes I purchased an electric vehicle. I knew nothing about charging or driving it. Rob spent 2 hours with me, he did computer research on 240volt home plugs, help me install the MyVW app, Reviewed all features, and set them up for me. When I did not understand a function he was patient and kept teaching me until I understood. He was so knowledgeable and excited ...
Visited this dealership and was helped by Dean Reyes. Automatically I was given such hospitality and patience from the start. He made me a top priority and gave me the best shopping experience. I would recommend Dean as your salesman.
I recently visited Alexandria VW to look at a new Jetta. Dean Reyes exceeded our expectations and was very helpful and patient as we completed our vehicle search. Very much appreciated and would recommend anyone shopping for a new VW to aak for Dean.
Hands down the best car shopping experience in the DMV. I visited at least 8 dealerships and none of them treated me with the respect and the efficiency I had here. Sorrel is an amazing salesperson.
Super helpful, they helped me with the process in a speedy manner, very very efficient
Showed up randomly to look at some cars last night and had a really great experience working with Sedeke. My fiancé and I had just been to a few other dealerships and weren’t happy with how they dealt with us. Sedeke really turned that around for us. Very personable, listened to what we were actually looking for and was super patient while we weighed out the options. We ended up purchasing a car and definitely wouldn’t have if not for the great experience working with him.
Showed up randomly to look at some cars last night and had a really great experience working with Sedeke. My fiancé and I had just been to a few other dealerships and weren’t happy with how they dealt with us. Sedeke really turned that around for us. Very personable, listened to what we were actually looking for and was super patient while we weighed out the options. We ended up purchasing a car and definitely wouldn’t have if not for the great experience working with him.
Rob was exceptional in my experience buying my Passat. I was in need of a vehicle and came down during temporary leave from the military. He guided me to the best choice I could of asked for and made the buying process extremely friendly and informational. Highly Recommend him for a friendly and easy experience!
Rob was patient, accommodating, and vested in me getting a car that worked for my family. The whole dealership was welcoming and highly professional. Will be buying my next car here, with Rob again.
Sascha is incredible!!! A new car I got recently was totaled 4 days after buying it which made the car buying process much more difficult the second time around but Sascha made my experience absolutely seamless. After shopping for two months and running into a lot of questionable dealers, hidden fees, and pressure from salesmen I finally found exactly what I wanted at VW and Sascha and Joe made it happen! From beginning to end I felt the transparency of this dealership and especially Sascha who gave me lots of great advice and answered all of my questions HONESTLY and with ...